Any refund you receive for returned goods will be credited to the payment method used; your Personal Account, your credit/debit card or Paypal as appropriate. If you added the item to your Kaleidoscope Personal Account, the refund will be reflected in your next monthly statement. If you have a balance outstanding, this, and the minimum payment amount will be amended. If the balance has already been paid, it will show as a credit.

Online Statements
We will send you an e-mail reminder when your statement is ready, and we will provide a link to a secure area on our website to view your statement. If you fail to make payments on two consecutive statements we will revert to sending you paper statements. Once your account is up to date, you will once again receive online statements