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Exceptions To Our Approval Guarantee

Exceptions To Our Approval Guarantee Certain goods are not supplied on our usual approval terms. These items are clearly shown in the catalogue and online by this logo:


DISTANCE SELLING REGULATIONS. For most items, you have the legal right to cancel your order within seven working days after the day on which you received your goods. However, this right does not apply to certain items, such as:

•Personalised products: - goods made to your own specification (for example, monogrammed items or made-to-measure curtains)

•Perishable goods - goods which, by reason of their nature, cannot be returned or are likely to deteriorate rapidly

•Sealed audio or video recordings or computer software that you have opened.

N.B Your statutory rights are not affected.

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