Your answer can be found below:
Go to our Categories >
OR
< Back to Delivery
Can I Change My Delivery Address After I Have Placed My Order?

This depends on the items you have ordered:

Once you have placed your order with us online, we are unable to change any of the information you have given us if the item is being despatched from our warehouse, this generally applies to fashion & footwear items.

Some furniture items and electricals are despatched directly (DD) from the supplier to you so we could get the address changed. Please contact us as soon as possible after placing your order, and we will do our best to contact the supplier on your behalf.

Moved house?
Should you need to change your details, for example you have moved house, you can change your details online using 'My Account'. Log in, select ‘Personal Details’ and edit details, you will be able to update your delivery address. The new information will be updated within 24 hours. Please note that any orders placed before changes are made will use your old details.

Not the answer you were hoping for ?
Email us Here
OR
Call Us on 0871 244 2770
Call: 0871 244 2770
Calls cost 10p per minute from BT landlines
FREE delivery & 10% OFF when you sign up for our latest offers!
© Copyright Kaleidoscope 2013